Use the 'Passcode' field to tell Duo how you want to authenticate. If Receiver does prompt you for a 'Passcode' as shown: Be sure to follow the instructions sent to you by your organization if they differ from what's shown here. Your administrator may have changed this to a different character.

The comma is Duo's default separator character between your password and the Duo factor. To use Duo Push if your password is 'hunter2', type: For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc. After you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call. You can also add a number to the end of these factor names if you have more than one device registered. Your login attempt will fail - log in again with one of your new passcodes. Just review the request and tap 'Approve' to log in. Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device). Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.Įxamples: mypass123,123456 or mypass123,1456789 If Receiver only prompts for a password, like so:Īfter you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.Īlternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Logging In With the Citrix Receiver Clientĭepending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client.

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